Melissa Ezarik

Certificate program supports K-12 teachers with online learning

New York Tech courses for educators cover the technical and pedagogical challenges of e-learning—and teachers can complete a microcredential online over the summer.

Time for campus leaders to reflect on and learn from pandemic

College officials are still determining how to reopen—but they should also consider future operational changes based on lessons learned during closures.

14 ways campus career offices are serving students during school closures: Ideas 1 to 5

With campuses closed due to the COVID-19 pandemic, career services teams have gotten creative about delivering programs virtually.

14 ways campus career offices are serving students during school closures: Ideas 9 to 11

With campuses closed due to the COVID-19 pandemic, career services teams have gotten creative about delivering programs virtually, including events specific to students in particular programs.

14 ways campus career offices are serving students during school closures

With campuses closed due to the COVID-19 pandemic, career services teams have gotten creative about delivering programs virtually.

14 ways campus career offices are serving students during school closures: Ideas 12 to 14

With campuses closed due to the COVID-19 pandemic, career services teams have gotten creative about delivering programs virtually, including understanding the need to get student input and support alumni

14 ways campus career offices are serving students during school closures: Ideas 6 to 8

With campuses closed due to the COVID-19 pandemic, career services teams have gotten creative about delivering programs virtually, including finding ways for students to still have internship experiences.

Student prospects need link between education and careers

While 28 million Americans have canceled education plans due to coronavirus, others are considering enrolling soon, with nondegree programs getting the closest look.

Virtual college tours need storytelling component now

With the demand for virtual campus tours surging as coronavirus closures eliminate in-person visit options, admissions administrators are seeing the importance of offering prospective students a robust online visit experience.

Education construction lag not new to coronavirus crisis

Research examines higher education facility project activity before and during COVID-19 campus closures. Here's what higher ed leaders need to know and what action can be taken before campuses re-open.

How to convert an on-campus conference to a virtual event

Rather than canceling the 2020 Simmons Leadership Conference this month, planners for the 41-year event are bringing it online.

Hand Sanitizer Help from Higher Ed – Infographic

The coronavirus pandemic is an all hands on deck situation—and individuals within higher ed are stepping in to help by making hard-to-find hand sanitizer from scratch and distributing it to those in need.

The promise of blockchain and its impact on higher education

Primavera De Filippi, an internationally recognized authority on the challenges and opportunities of blockchains and other decentralized online technologies, will deliver the UB Tech 2020 keynote address.

Mystery shopping to improve customer service across a college campus

Matthew D. Shank, president emeritus of Marymount University, shares how he had students pose as mystery shoppers to help assess the service quality in each of his institution’s non-academic units.

Boosting college admissions office customer service: Mystery shopping and more

Here is how higher ed admissions and enrollment leaders can uncover—and solve—service weaknesses in contact with prospective students and applicants.