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crisis management

How these colleges successfully de-escalated campus protests

Several institutions have found ways to sooth student frustrations without calling in law enforcement, a strategy which risks emboldening protestors and casting a dark shadow on a university's image.

New college presidents: Take some advice from this six-year veteran

While the role of college president has sometimes been referred to as “an impossible job” in the headlines, it certainly doesn’t have to be. Here are a few specific helpful tips gained from my own experience.

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