Improving accessibility for all learners, particularly those with cognitive or physical disabilities, is now a critical priority as higher education undergoes rapid transformation. With 66% of the global population now connected, according to Statista, education has shifted to online, on-demand, and hybrid formats. Today’s modern learners, regardless of age, are digitally savvy consumers who expect education to integrate seamlessly into their lives.
While accessibility requirements are not new, recent ADA updates have created a renewed push for compliance. The upcoming two- to three-year federal deadline offers institutions a unique opportunity: to improve student experiences and expand their student base by making their digital platforms accessible, usable and engaging for everyone. To foster ADA compliance, Web Content Accessibility Guidelines help website developers meet an internationally shared standard for creating accessible web content and digital experiences.
The modern learner’s evolving expectations
Today’s students expect digital experiences that are accessible, engaging, and user-friendly. ADA Title II’s updated digital accessibility requirements represent a pivotal moment in this shift. Set to take full effect within a few years, this regulation is designed to make all web content, mobile apps and digital tools accessible for people with disabilities.
Accessibility features improve user experience across the board. Keyboard alternatives, video captioning and high-contrast text, for example, make websites clearer, more intuitive, and easier to navigate.
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But these updates go beyond enhancing usability. According to ABLR co-founder Mike Iannelli, one of EducationDynamics’s collaborators, “Educational systems have a duty to provide access to everyone. But access is more than just color contrast adjustments or alternative image tags. True accessibility is about creating universal, meaningful experiences for every student—regardless of ability—across every aspect of the educational journey.”
In short, digital accessibility helps students interact more effectively with institutions, which is especially valuable as colleges seek ways to connect with and engage tech-savvy learners.
Accessibility enhances usability and the learning experience
Today’s learners expect quick, seamless access to information, and a well-designed, accessible website can be a powerful first step in building a connection with prospective students. When students can easily navigate a site, engage with content and feel that their needs are anticipated and met, it creates a positive first impression that fosters trust and affinity. Accessibility features—such as clear navigation, responsive design and interactive tools—go beyond usability; they show students that an institution values inclusivity and is committed to providing an equitable experience.
Furthermore, accessibility compliance is a gateway to fostering community and engagement. An accessible platform allows students of all abilities to fully explore what an institution has to offer, from program information to campus culture. This inclusive experience helps students feel at home, empowering them to connect with and take pride in their educational community.
Best practices for ensuring accessibility compliance and improving usability
As higher education institutions work toward ADA compliance, several best practices can help them create more engaging and accessible digital platforms:
- Information architecture: Clear navigation menus, accurate title tags and descriptive text support assistive technologies, making it easier for all students to find what they need.
- Mega menus and touch target accessibility: Streamlined navigation with mega menus and accessible touch targets help users with varied dexterity levels.
- Visual design elements: Prioritizing color contrast and text size improves readability, especially for students with low vision.
- Digital audits: Conduct comprehensive content audits.
Continuous improvement for the modern learner
With public institutions given two to three years to fully comply with the new federal regulations, the time to start is now. Given the complexity of modern college websites, which often host thousands of pages, institutions must act quickly to avoid the legal and reputational risks of non-compliance.
However, ADA compliance is not a one-time project. It requires ongoing updates, assessments and a commitment to staying in step with the evolving needs of the modern learner. As higher education moves deeper into the digital era, continual accessibility and usability improvements will be key to staying competitive and supporting the success of all students.
