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Card office cares: Provider perspective

What aspects of customer service do campus card offices seem to do best with—and in what areas do they struggle the most?  “Getting it right...

Eye on the numbers: Card office efficiency efforts

Effective card offices focus on bottom-line growth. “Two of the benefits we bring to our campus are cost reduction and revenue growth,” says John Beckwith,...

Alliances bring national buying power

The new higher education alliances cropping up are not just of the regional variety. A group of private colleges and universities created a consortium in...

Higher ed allies in efficiency

After six colleges and universities in the Boston Consortium launched a self-insurance program in 2012, healthcare costs at Wheaton College ceased their upward spiral....

How higher ed consortia are structured

Colleges or universities looking to join a higher education consortium have two major options: alliances that are regionally based or those focused on a...

Why women’s colleges are still needed

Meredith College, celebrating its 125th anniversary, recently adopted a new brand—“Going Strong”—that reflects its reputation, enrollment and financial strength. While Meredith’s fundraising and application...

Coordinated care in higher ed

At first glance, Deyven Ferreras looks like a typical university student: youthful face, college sweatshirt, backpack. But until recently, his backpack carried more than books....

Why collaborative learning space matters in higher ed

The MBA required to develop the leaders and entrepreneurs our societies need involves a far stronger focus on knowing, doing and being—so says Srikant...

Anant Agarwal wins Harold W. McGraw Prize in Education

Anant Agarwal won the annual Harold W. McGraw Prize in Education, for pioneering the MOOCs movement. A professor of electrical engineering and computer science at...

Higher ed to the rescue

As the 2016 Presidential campaign heats up this summer and the nation looks inward, candidates need to come up to speed in addressing a...

Connecting your campus systems

An institution’s enterprise resource planning (ERP) system drives many of its core processes. ERP software allows students and faculty to access key information, and...

Helping students find their calling

Vocation: It’s a word with deep and important significance. Liberal Arts: This is an ideal of education with an equally deep set of meanings....

Seeing the passive optical network

Unlike wine or cheese, networks don’t tend to improve with age. That’s why some higher ed institutions are looking toward a newer network technology called...

Higher ed engineers the future

With unsafe lead levels in city water systems, injured military veterans in need of smart prosthetics, and a demand for sustainable sources of clean...

Student success predictor gives university leaders actionable information

A siloed approach rarely works for any effort on higher ed campuses, much less student success and retention. Yet five years ago at Manhattan College,...