Dr. Errin Heyman is the associate vice president of learner experience at National University. Over her 25 years in higher education, she led the Initiative for Advancing Leadership for and Visibility in Student Learning Outcomes Assessment at the WASC Senior College and University Commission (WSCUC).
The challenge lies not in the medium but in how it's structured. Institutions can do more to foster the essential communal aspects of traditional learning to combat the loneliness of remote learning.
