Web Editor

Please—no more lectures or slide presentations

Each year, the University of Nebraska, Omaha, hires several hundred new administrative or office service workers, says Cecil Hicks, who himself was hired in...

The Goldilocks principle: Ensuring your capacity to meet demand is just right

The often-used businesses term “right-sizing” has in recent years become common in higher education. Though sometimes used as a euphemism for “downsizing,” it more...

Taking command of the college classroom

Students at the University of Louisville’s School of Medicine work in six-person groups around computer monitors to diagnose a medical case. The instructor roams the...

Self-Service ID Cards

Since 1995, the University of Alabama has issued electronic debit and ID cards, called Action Cards, to its students. These personalized, chip-and-magnetic-stripe plastic cards provide...

Hire Education

“Your reputation is at risk.” That was the message relayed to Marist College Vice President and CIO Bill Thirsk by a hiring manager who had...

Utilizing an online bookstore expands service, capacity and capabilities

Bill Dampier, President & Chief Operating Officer at MBS Direct When does an online bookstore make sense? Most bookstores that are on campus are threatened by...

Prospective-Student Microsite

In two short years, Western Iowa Tech Community College upgraded from generic paper-based admissions packets to a personalized packet to online microsites tailored to...

Creating a Printing Consortium

Wright State University invested significantly in printing equipment only to see demand decline. That lead administrators to overhaul the Ohio institution’s entire printing system. By...

Nonstop Service

Managing personal finance is difficult enough for working professionals. For college students, it can be almost impossible. Part of the reason is that there are...

Diligent Data

Higher education administrators looking to increase efficiency frequently cite document management as a major roadblock. Even so, the numerous flaws in the system used...

Unified Web Templates

Faced with increased competition for students and declining enrollment, the University of Montana centralized the oversight of its web presence to create a unified...

Foldemort: No More Paper and Folders

Maybe the last thing you want to do in environmentally conscious Oregon is implement an efficiency-oriented solution that ends up resulting in greater paper...

Designing for Impact

Increasing enrollment is a priority for many institutions. The race is on to create a marketplace distinction in order to attract new students and...

Branding works: The impact of a new brand

Clark University (Mass.) Clark welcomed its first full class under the Liberal Education and Effective Practice program in fall 2013. A record 7,291 students applied...

Creating immersive experiences through experiential branding and wayfinding

The needs of those who work and learn in institutions of higher education require environments that reflect their preferences and culture more than ever...