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Creating global learning experiences through high-quality video conferencing

The Florida Institute of Technology, which serves 16,000 students on main, satellite and online campuses, boosted its global reach with the creation of the...

Creating campuses without borders

What are some of the instructional technology challenges higher ed leaders are facing as their campuses grow in physical size? Unfortunately, technology budgets do not...

Creating Mobile Moments

What is user experience and why is it important for higher ed institutions? User experience is essentially the sum total of how the user feels...

Rethinking campus retail to better serve students and drive profits

The campus bookstore traditionally was the one place students could purchase the right edition of texts for their courses—albeit at full cost. With the...

Make higher education high tech with a campus video wall

Video walls can make a big impression on a university campus, conveying an image of a school on the cutting edge of technology while...

Simplifying operations with a universal technology infrastructure

Over 16 years ago, the California State University system’s 23 campuses had independently managed networks. Each had autonomy over standards and used a hodgepodge...

Enhancing financial aid operations and processes

Times of transition are always a good opportunity for evaluating processes in a financial aid office. So when the director of financial aid at...

Rethinking marketing and recruitment to drive down costs

Print marketing is often an opportunity for improvement for higher ed institutions, particularly print mailings. What is the most common setup? Recruitment typically begins with...

Breaking down cliches: What service really means

Since most partners promise “great customer service” to the colleges and universities they serve, the term has become something of a clichÁ©. Why does...

Making today’s classrooms work for current and future students

Colleges and universities have been slowly but persistently transforming their traditional classroom spaces into rooms that facilitate active learning. How should classroom technology adapt...