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Leadership
Presidents
Policy and Legal Affairs
Partnerships and Mergers
Crisis Management
Enrollment
Admissions
Access and Affordability
Financial Aid
Academics
Faculty
Online Learning
Career Pathways
AI
Edtech
Instructional Technology
Cybersecurity
Student Success
Recruitment
Campus Safety
Mental health
Events
Executive Leadership Summit
Webinars
Podcasts
Ed Talks
Don Smith
Don Smith is senior vice president and general manager of integrated payments at Illumia.
Op-ed
Your billing reminders help one type of student and hurt three others
Don Smith
-
June 17, 2026
Most students who don't pay tuition on time aren't ignoring the bill, at least not on purpose. They're hitting walls the standard reminder doesn't address.
Op-ed
Payment processing blind spots cost colleges big
Don Smith
-
November 11, 2025
The data exists on campus already. Now, school leadership should pull it out of the dark and put it into action.
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