From PR Crisis to Confidence: Turning Failures into a Future-Ready Campus

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Date & Time: Tuesday, March 24, 2026 at 2 p.m. ET

“You learn a lot more when things don’t go well than when they do.” — Bill Belichick

Across higher education, operational disruptions can quickly escalate into reputational crises, drawing unwanted media attention and eroding trust with stakeholders and the surrounding community.

In this 30-minute Ed Talk, we’ll examine how Loyola University New Orleans transformed a major infrastructure failure and public relations nightmare into a catalyst for stronger financial planning and a more resilient, future-ready campus.

While the story is told through an infrastructure lens, the lessons extend far beyond facilities. Senior finance and operations leaders will gain practical insights for strengthening risk management, improving long-range planning, and turning crisis into strategy opportunity—and learn how to apply them to any situation, regardless of office.

Key Takeaways 

  • Build more accurate, defensible budgets using real asset condition data.
  • Shift spending from reactive fixes to strategic, long-term investments
  • Strengthen your risk visibility and improve operational resilience
  • Develop long-term strategies that support sustainability and financial stability

Speakers

Kyle Gregore, Director of Facilities, Loyola University New Orleans (LA)

Katie Gramajo, Senior Industry Marketing Manager, Education, Brightly Software

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