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user experience

These IT teams are riding an AI breakthrough to unlock student success

College and university leaders attending Ellucian Live are on the verge of using AI to transform the student digital experience. The biggest challenge: overhauling IT infrastructure.

With the campus community tied to tech, here are IT’s new priorities

The revolution of e-commerce and other user-centric digital platforms has set the standard for customer experience. Here's how one large research university is trying to keep up.

Online students: Who are they and how can you win more of them?

Thirty percents all students enrolled in higher education in 2021 were enrolled online. As online study rises in the mainstream, schools can start with these tools to earn their favor.