As recently as 10 years ago, the campus website was not viewed as a legitimate source of marketing, nor was its upkeep considered the responsibility of communications professionals. "In most cases, the 'webmaster' was part of the IT team, because the website was seen as highly technical," says Karine Joly, executive director, Higher Ed Experts, […]

Students today primarily get their entertainment from the Internet, says veteran UBTech speaker Brian Klaas, senior web systems designer at Johns Hopkins Bloomberg School of Public Health. This type of information delivery shapes their expectations around how content should be presented in the classroom–expectations that can clash with traditional teaching methods . In this featured […]

Three exciting keynote speakers have been locked in for UBTech 2015, University Business's annual technology and leadership conference, being held June 15 to 17 in Orlando. Laurie Leshin, the first female president of Worcester Polytechnic Institute in Massachusetts, will be addressing "How Innovation is Unleashed by Answering an Unanswerable Question." In addition to her past […]

Even in this age of tight budgets, college and university leaders are directing funds and attention to the all-important issues of institutional and student success. This is mission-critical because while the number of students attending college is increasing, the number of those who complete is not. The federal government reported a 31 percent graduation rate […]

From cashing in on beer sales at football games to providing community members with a safe way to trash old electronics for a fee, administrators are looking beyond tuition and endowments to make up for budget shortfalls. Typically, there have been three types of alternative revenue sources, says Shandy Husmann, managing director of Huron Consulting […]

Institutions that are successful in preventing loan defaults make it a campuswide effort, according to a recent survey by the Association of Community College Trustees (ACCT) and The Institute for College Access & Success (TICAS). Nine community college administrators from institutions of varying sizes and locations were asked about traits of their borrowers and defaulters, […]

The coming change in how student loan default rates are calculated may mean bad news for some colleges and universities. With the new calculations, the rate at which a group of students later defaults on loan payments will increase for most institutions, and schools with a particular default rate for three consecutive years will lose […]

"We include in our emails a link to a brief video that explains that we are counselors, not collectors, working on behalf of the college the borrower attended, and that we work with borrowers and their loan servicers to resolve their loan payment issues. The video invites the borrower to call us." —Craig P. Anderson, […]