Like it or not, there are ways in which higher education is a business. Students have the freedom to stop paying and go elsewhere if they find better alternatives.
Staffing shortages are reaching crisis levels in financial aid offices, leaving administrators concerned about serving students adequately and remaining in compliance.
More work is needed on how AI-powered ed tech is built, but it is also critical to focus on what the actual DEI problem is and what is required to solve it.
