Having just returned from my first trip to Haiti, I have been thinking a lot about the water crisis in Flint, Michigan. The situation is appalling to most Americans because we take for granted an abundance of fresh, clean water at every turn. Indeed, one might argue that it is a triumph of Madison Avenue […]

In regard to desktop virtualization, what aspects of implementation do higher ed institutions tend to overlook? “It’s easy to overlook security when implementing new technologies, and a good example of this is desktop virtualization. It’s an efficient way to deploy the same functionality across multiple machines, however, you’ll most likely need to adjust security practices […]

Staff in the IT department at the University of South Carolina Upstate in Spartanburg used to say “no” a lot. Meeting the computer needs of 6,000 students—many who work full-time and have families—and hundreds of faculty became an increasing challenge in the less-than-affluent community. Requests from faculty and the demand for technical assistance couldn’t be […]

An act as simple as handing out bottled water and granola bars before a long evening class can change the course of a college career—especially when the student on the receiving end is a single mother who has just rushed over to campus after a full day at work. Of course, bigger hurdles like tuition, […]