Astrid Tuminez will leave Microsoft to hold her first executive-level higher ed leadership position when she becomes president of Utah Valley University, effective this fall. She currently serves the company's Southeast Asian branch as regional director for corporate, external and legal affairs. Raised in poverty by her 15-year-old sister in the Philippines, Tuminez started her […]
1. Tackle issues head-on and promptly. This may be especially important for tech staff who ignore policies, fail to carry their load or can't seem to get along with co-workers. "Don't let the bad behavior of a few poison those who want to work," says CIO Yvette Brown Koottungal at Barry University in Florida. She […]
What staff and employees from every corner of campus expect from IT often differs from what tech staff can actually deliver. And while white-glove tech service might not always be possible, internal teamwork and enlightened management techniques can help IT departments earn a strong reputation for responsiveness. Of course, developing and maintaining a strong customer […]
Academia continues to evolve for women aspiring to move into leadership positions. Once a career environment that offered few opportunities and minimal support for women's leadership, the situation is improving for faculty and administrative positions, at colleges and universities, public and private, large and small. In my own career path, I navigated through the university […]
Providers were asked: How well are colleges using data to measure faculty performance, and what related areas need the most improvements? "Colleges will typically show the faculty how their scores compare to others at the school, usually those in the same department. But they rarely ask the instructors how they plan to improve any low […]
When it comes to a student's priorities, knowing the locations of classrooms and dining halls outweighs finding the blue emergency boxes installed around campus, and downloading ride-share and meal delivery apps ranks higher than accessing safety apps. "We have a group of 18- to 22-year-olds on campus and their safety is the last thing on […]
What role does visible security technology play in deterring campus crime and giving students, prospective students/families, and others peace of mind? "A popular argument against the installation of blue light phones is that no one uses them. That, however, doesn't align with comments from students and parents, who frequently cite the visibility and presence of […]
When it comes to risk management, a key fear is being blindsided by exposure we didn't even know we had. At Meredith College, we have addressed many risks through the establishment of an administrative management council, composed of the direct reports of the vice presidents. Meeting at least twice per semester, this group of about […]
Administrators, faculty and staff at the State University of New York College at Old Westbury are committed to the success of every one of their nearly 5,000 students. So when the sprawling Long Island school started looking for a new campus card system a few years ago, all roads led to TouchNet OneCard VIP. "OneCard […]
Measuring faculty effectiveness has never been a perfect science—and it has always held potential for contention among instructors and administrators. Today, tighter budgets, greater demands in terms of student outcomes and service responsibilities, and a push for hard data increase the pressure to develop fair and accurate evaluation systems. The types of information collected on […]
