Staffing shortages are reaching crisis levels in financial aid offices, leaving administrators concerned about serving students adequately and remaining in compliance.
In the latest round of micromanagement musings, the U.S. Government Accountability Office (GAO) issued a report detailing the practices of so-called online program managers, or OPMs.
To deal with the twin challenges of making more of their academic courses and programs available online and maintaining a high level of service for the students who take them, many colleges and universities have hired outside companies to run the bulk of their online operations. But sometimes the traditional tuition-revenue-share arrangement — an all-encompassing […]
Student organizing is a very real possibility and colleges and universities should understand what union recognition and bargaining mean for their institutions.
More work is needed on how AI-powered ed tech is built, but it is also critical to focus on what the actual DEI problem is and what is required to solve it.
