Staffing shortages are reaching crisis levels in financial aid offices, leaving administrators concerned about serving students adequately and remaining in compliance.
Monmouth University simplifies payment and reconciliation processes through partnership with Ellucian and TouchNet. Before 2016, Monmouth University—a private institution in West Long Branch, New Jersey—worked with multiple vendors to manage bill presentation, payment plans, e-commerce, and student refund processes. The result was a time-consuming and disjointed payment system for staff and students alike. Then, the […]