It's extremely challenging and costly to build an in-house mobile donation platform, not only because of the technology, but also because of privacy and compliance issues. That's why most universities choose to work with providers that have it all figured out, says Caryn Stein, vice president of marketing at higher ed consulting firm Ruffalo Noel […]

What staff and employees from every corner of campus expect from IT often differs from what tech staff can actually deliver. And while white-glove tech service might not always be possible, internal teamwork and enlightened management techniques can help IT departments earn a strong reputation for responsiveness. Of course, developing and maintaining a strong customer […]

As huddle rooms within academic buildings grow in popularity, what challenges—perhaps unexpected ones—tend to crop up for administrators and professors? "There are several challenges that administrators, professors and students face as campus huddle rooms grow in popularity. With busy schedules and heavy workloads, they may not know what huddle rooms are available or when they […]

Administrators, faculty and staff at the State University of New York College at Old Westbury are committed to the success of every one of their nearly 5,000 students. So when the sprawling Long Island school started looking for a new campus card system a few years ago, all roads led to TouchNet OneCard VIP. “OneCard […]