Staffing shortages are reaching crisis levels in financial aid offices, leaving administrators concerned about serving students adequately and remaining in compliance.

TouchNet Payment Plans helped Long Island University simplify their tuition payment plans, improve student communications, and keep more students on the path to graduation. Each semester during sign up, Long Island University staff used to physically write down and calculate figures on paper to compile payment plans based on estimates. Many of these plans had […]

Monmouth University simplifies payment and reconciliation processes through partnership with Ellucian and TouchNet. Before 2016, Monmouth University—a private institution in West Long Branch, New Jersey—worked with multiple vendors to manage bill presentation, payment plans, e-commerce, and student refund processes. The result was a time-consuming and disjointed payment system for staff and students alike. Then, the […]

Declining enrollment is declining across all higher ed sectors is evidence of growing doubts among students and families about the purpose of higher education