Every week at the University of Washington in Seattle, the registrar’s office staff comes across at least three fraudulent diplomas. Every month, they uncover about two fraudulent transcripts. “And these are just the ones we see,” says Helen Garrett, registrar and chief officer for enrollment information services. “Our student database has not been hacked and […]

The safety of students, faculty, staff and visitors is a top priority for Boston University. As a result, BU can have anywhere from 15 to 30 officers working their safety and security command center at once. When an emergency arises, Director of Emergency Management Stephen Morash must quickly determine team members can report to the […]

Managing change may be part of the job description for any higher ed administrator, but it's seldom easy. And nowhere is this more evident than with the core of any college or university: its academic programs. In fact, the process can be something of a minefield, with faculty feeling threatened and the media poised to […]

Arkansas Community Colleges Arkansas Career Pathways Initiative, 2005 Funding: Pathways is funded by the federal Temporary Assistance for Needy Families program. Implementation: Each campus hired case managers to work with low-income parents. Training: The state trains case managers to work with people experiencing poverty. Endicott College (Mass.) Keys to Degrees, 1993 Funding: The university is […]