When Duke University class of 2008 arrived on campus to start their freshman year, they had no idea they would become pioneers. Why? Because each of the incoming freshmen received a free iPod as part of a program aimed at fostering innovative uses of technology in the classroom. I led the Apple team that helped […]

The need for proctoring derives from the perceived need to prevent “academic dishonesty”, aka cheating. The issues with proctoring include 1) the assumption of guilty until proven innocent (all students are potential cheaters), 2) the cost borne by the student directly or indirectly, 3) the Orwellian loss of privacy, and 4) that the vast majority […]

To confront today’s financial challenges, every college and university needs to create more operational efficiency. Some of these efficiencies start in the business office. For instance, key aspects of higher education financial management are paper-intensive and outdated —a stark contrast to the first-class technology used in campus classrooms. A primary target for business officers should […]

The remodel of a dining hall at The University of North Carolina at Greensboro was going to displace more than 5,000 student mailboxes. While thousands of those mailboxes were used infrequently—having been abandoned in the age of email and social media—they couldn’t be discarded entirely because there were still care packages from mom and dad […]