The number of forms at the University of Delaware, just like at any other higher ed institution, is large. From course withdrawals for students to facilities requests by staff, a stakeholder is often required to fill out a specific form deep within various web applications in order to make a business action happen on campus. […]

When leadership at California State University San Marcos (CSUSM) recently decided to upgrade the campus’s energy system, the goal was to adhere to rigorous state sustainability mandates and reduce greenhouse gas emissions. Fuel cells were the logical answer for the expansive campus north of San Diego, which stretches across 304 acres and serves more than […]

Congratulations, you’ve landed your first job as a college’s chief public relations and marketing officer. It’s a grand role loaded with ocean-size opportunities and responsibilities. I got my first director’s position in 1988 when I joined the staff at Georgetown College in Kentucky. Up until then I had been a one-person shop. With my appointment […]

Numbers drive action in higher education. Whether they represent SAT scores, marketing leads, submitted applications, admitted students, tuition dollars, GPA, fundraising targets or graduating class size, numbers are used throughout your institution to make decisions and assess success. When you measure what you do, you end up doing what you measure more than anything else. […]

One of the primary justifications universities use for sponsoring football programs is that they serve as the “front porch” of the institution. Given the popularity and intense media coverage of the games, players and coaches, it is hard to argue the point. For many institutions, football is the largest and clearest window through which the […]

Most organizations have five-year plans for rolling out new technology, but for University of South Florida Health, or USF Health, sooner is definitely better, especially since the institution is already seeing tangible benefits of its newest equipment—Sony’s laser light source projection technology. The university is converting to “all Sony laser projection” as part of a […]

Frequent downtime. Lengthy change processes. Complicated pricing structure. These were just a few of the issues with Brescia University’s phone system that was in use prior to 2014. The western Kentucky institution—which serves just over 1,000 students—had aging, IP-based hosted solution. “Calls would drop all the time,” says Chris Ford, Director of Information Technology for […]

Like it or not, we spend a lot of time on planes and in airports as we travel to campuses across the Nation and around the world. Over the 2015 summer session we sensed winds of change in the aeronautics industry – read as, devising new global security measures; retrofitting outdated air fleets; and creating […]