Along with minimal fees, students want a variety of options for receiving refunds from their higher ed institution. More stringent regulations and public scrutiny are also prompting institution leaders to look at the adequacy of their refund options. This web seminar, originally broadcast on October 10, 2013, addressed the long term trends that are changing […]

A growing number of staff and students are using personal mobile devices to access institutional applications. To protect campus systems, university leaders must figure out how to maintain a separation between school and personal information on devices. This web seminar, originally presented on October 29, 2013, featured mobile industry experts who discussed the challenges and […]

It used to be that homework was done at home, and classes were devoted to lectures and discussions. But now, thanks to new tech solutions like podcasting and screencasting, university instructors are “flipping” their classroom. Traditional in-class activities are made available online and assigned as homework, freeing up class time for more individualized learning, group […]

Most of us would agree that Safe Hiring and Safe Contracting programs are an important part of college operations. These issues may become more difficult, though, when they are associated with employee hiring or contractor selection processes and the accompanying consideration of various risks, particularly those related to previous criminal behaviors. It can be further […]

The September 11, 2001 attacks evoked a new era of national security and anxiety. The country responded with sweeping security measures that have sparked a growing concern over perceived violations of individual civil rights and liberties. This national debate surrounding the tension between national or organizational security and individual privacy can be especially complex when […]

Despite growing interest in the higher ed community about the potential of credit being offered for MOOCs, the number of institutions that have rolled out such programs is small. And though more than 8 million people have taken a MOOC in the past three years, the number of students to take advantage of MOOC-for-credit programs […]

Between scouting for new recruits, traveling to tournaments, and practicing for game day, the athletic department staff at University of California, Irvine (UCI) is always on the go. For years, the department has been heavily invested in social media platforms like Twitter and Facebook, but keeping fans informed on the road had proved a challenge. […]

As more colleges and universities offer credit for MOOCs, one problem that has cropped up is how to authenticate the results of student assessments conducted online. A handful of companies have developed a solution: online proctoring. Using a webcam to monitor the students as they take tests, online proctors can peer into students’ living rooms, […]