The healthcare industry is in flux. As more Americans acquire insurance, providers are moving towards an integrated care model with doctors, nurses and social workers, working in coordinated teams. “Traditionally, all the different professionals in healthcare have been stuck in their own silos. But this is changing,” says Brad Marcum, the Director of Academic Data […]

The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support. The school had walk-in centers that were open into the evenings, but overall, coverage wasn’t keeping up with […]

In the fall of 2012, Connecticut neighbors Fairfield University, University of Bridgeport and Housatonic Community College launched a dual-enrollment program, which initially served 78 high school students. From Bridgeport Public Schools, the students got a chance to take college-level courses for simultaneous high school and college credit. These kinds of dual-enrollment programs date back decades […]

It’s no secret to university CIOs: digital is here to stay. But with decades of investment in legacy AV equipment, keeping up with the latest digital technology infrastructure can be a real challenge. Converting and updating an entire campus’ AV system is a sizable, but increasingly necessary, investment requiring both time and resources. “It became […]

In 2011 the largest reported data breach in the university world was suffered by a Virginia institution of higher learning, which reported more than 176,500 records breached. More recently, in late 2012, a Florida university suffered a breach involving data on more than 200,000 students and some of the university’s top employees. The same week […]

Cash flow is as important to nonprofits as it is to corporate entities. That’s something officials at Salisbury University in Maryland had in mind when they engaged outside help several years ago to provide students with online payment gateways, tuition payment plans and electronic bills. The steps resulted in increased efficiencies and more timely payment. […]

For years, The Extended Campuses of Northern Arizona University used a traditional marketing model. The four-person marketing team would create an annual budget and tie its goals and specific projects to it. Freelancers and local advertising agencies provided support for the 50 or so marketing pieces produced throughout the year. That model worked fine until […]

The Texas A&M Health Science Center’s Environmental, Health and Safety Office is responsible for inspecting facilities and laboratories across eight campuses in the Texas A&M University System. A total of 11 health and safety officers conduct more than 3,400 annual inspections—2,950 fire and life inspections and 537 lab inspections. During these visits, they look for […]