UB guest columnist Karen Gross considers the implications of closing campus and/or turning to online learning, and offers 10 concrete suggestions for higher ed leaders to help students cope. She is the former president of Southern Vermont College.

Having the right size physical plant, workforce and programming can pay off—if you act now, says UB guest columnist Karen Gross, an advisor and consultant to nonprofit higher ed institutions, and a former president of Southern Vermont College.

Five observations stand out when we revisit and reconsider a stakeholder question from 2005.