Date & Time: Thursday, October 30th at 2 p.m. ET
As higher education institutions face growing pressure to improve efficiency, data integrity, and student experience, many are rethinking how—but more importantly—where certificates are managed. Decentralized approaches—where numerous offices instead of just one adopt the responsibility of credentialing—can lead to delays, inconsistent branding, and limited verification. This creates challenges for both students and administrators.
In this webinar, hear how Kansas State University established the registrar’s office as the governing authority for credentialing to streamline operations and strengthen institutional trust. University Registrar Kelley Brundage will share lessons from their institution-wide transformation, including why positioning the registrar’s office at the center of credentialing and moving from a paper-based process are key for long-term success.
Bonus: Attendees will also take part in a live ThoughtExchange workshop, sharing strategies for engaging registrars, overcoming barriers, and identifying best practices for centralizing certificates.
Key Takeaways
- Why Now: The growing need for centralized (and digital) credentialing in higher education
- Registrar Governance: How the registrar’s office can anchor trust, efficiency, and student experience
- KSU Proof Point: Lessons learned from Kansas State University’s institution-wide transformation
- Practical Benefits: Faster issuance, consistent branding, improved verification, and actionable analytics
- Live 5-minute Workshop: Participate in a collaborative exchange of best practices and peer strategies
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