Education’s shift to cloud spurs Softdocs’ growth
Softdocs, a leading provider of enterprise content management (ECM) and print customization solutions, announced continued momentum in cloud-based ECM is sustaining the company’s continued growth within the higher education and K-12 markets.
Uniquely positioned as the only ECM provider focused exclusively on education, Softdocs has supported the pursuit of digital transformation in education for over 20 years. Today, the Softdocs client base consists of higher education institutions, of varying types and sizes, as well as K-12 districts and schools.
Having tapped some of these clients to act as development partners, Softdocs seeks to ensure the constant evaluation and advancement of cloud-based solutions, while leading the charge to satisfy the evolving technology strategies, shifting data management needs and growing cybersecurity demands of the education space.
“Higher education and K-12 institutions are now routinely seeing significant savings and improved performance by moving key applications to the cloud,” said Mike Williamson, vice president of research and development at Softdocs. “Through our partnership with Microsoft Azure, and with our content management platform, we provide substantial improvements in security, disaster recovery and compliance that are driving our customers to embrace this delivery model and recognize their expectations for a better experience.”
Over the past year and through the expansion of its product suite and service offerings, Softdocs has deepened existing client relationships, and welcomed 34 new education clients, including Eastern Washington University, La Sierra University, Liberty University, Lee County Schools, McHenry County College, Nazareth College, Spelman College, Trevecca Nazarene University, Reading Area Community College, and the University of Redlands. Including these institutions, Softdocs has recently introduced new ECM clients who’ve migrated from existing solutions, some on premises to the cloud, as well as other clients new to ECM.
During this same period of time, Softdocs reports educational institutions implementing the Etrieve platform for document management, electronic forms and workflow have chosen predominantly to deploy in the cloud over on premises, at a rate of around 9 to 1. This preference for cloud-based ECM is also clear across the entire Softdocs client base, as 88% are live in the cloud with Etrieve, leveraging Microsoft Azure.
In the midst of experiencing remarkable growth as a company, Softdocs grew its executive team by two and continues to add experienced team members across the United States. Williamson, who joined Softdocs in 2019, is driving innovation to the product road map, cloud delivery and building of new solutions and key integrations, while protecting continuous improvement in the existing product portfolio. Under his leadership, Softdocs has prioritized the formation of development partnerships that put customer voices at the company’s research and development table.
In 2019, Softdocs was honored on the Inc. 5000 list of fastest-growing companies in the country for the fifth time and named a Best Place to Work in South Carolina by SC Biz News for the third time. Following the hire of Laurel Stiller as the company’s first vice president of marketing, the company has also garnered numerous accolades for its education-centric messaging and creative campaigns. Stiller’s proven marketing expertise and familiarity with the education space is continuing to refocus the company’s message to the marketplace with a goal of matching Softdocs solutions to key issues in education that will drive greater operational efficiency across every district and campus.
“Our company is well positioned to sustain the explosive growth we have experienced over the last three years,” said Robert Satcher, executive vice president and chief financial officer of Softdocs. “By adding additional, proven leadership to the executive team, by expanding and building new partnerships with leading ERP vendors Ellucian and Jenzabar, and celebrating employee contributions to our product suite and customer success with a new four-week vacation policy, we are ready to serve the education market with confidence in this new decade.”
Softdocs develops enterprise content management, electronic forms and workflow automation solutions for the higher education and K-12 markets. The company’s Etrieve platform reduces an institution’s reliance on paper, redefines business processes, and improves both employee productivity and student service by providing the institution with complete control over how content is captured, processed and distributed. A privately held company founded in 1998, Softdocs is headquartered in Columbia, South Carolina. For more information, please visit softdocs.com.