Institutions today are being asked to do more and more with less and less. That might make sense from a business standpoint as it makes them more profitable, but it risks burning out and stressing out employees. This web seminar described the value a campus card transaction system deployed through SaaS can bring to an […]
After working in an antiquated mailroom in a windowless basement of a dorm, Linda Barrows was thrilled to occupy space in the brand new, centrally located Center for Communication and Creative Media on the campus of Champlain College in Vermont. Her process has been upgraded as much as her digs. In the "old" days, her […]
Q: Campus testing centers: A. vary in size and resources from institution to institution B. administer national standardized assessments, professional certification exams, and makeup and placement tests C. can serve as an alternative revenue stream D. all of the above Almost every college and university has a version of a testing center, whether it's a […]
Ten years ago, few universities employed chief information security officers. Now these administrators—known as CISOs—lead teams dedicated to shielding information, systems and research from internet thieves, and to keeping up with federal regulations. CISOs must ensure their schools are in compliance with a wide assortment of federal standards that pertain to the business of higher […]
A campus bookstore director relayed a conversation he’d had with the administrator to whom he reports. “I asked my boss whether he expected the store to generate as much profit as possible, or whether he wanted the store to ensure prices on course materials and other necessities were as affordable as possible for students.” The […]
When Lisa Severy became a career counselor in the mid-’90s, the dominant philosophy in serving students was this: “I’ll help you catch your first fish.” Now the idea has evolved to: “I want to teach you to catch fish so you’ll be able to do this forever.” The process involves meeting students’ needs—and providing what […]
Recent highly publicized cyber attacks have spurred a growing public awareness of the risk that sensitive personal information might be accessed by unauthorized third parties. It is not as well-known that the industry sector with the highest number of breaches is higher education: since 2005, higher education institutions have been the victim of 539 breaches […]
At one university, a garbage can blocked access to the paper towels, a table was placed in front of the automatic door button, students in wheelchairs couldn't access the accessible sink in a science lab because of a trash can's placement, and staff sometimes plowed snow into disabled parking spaces or access lanes. At another […]
Higher education is supposed to be a critical first step on the ladder that leads to economic mobility. But William Elliott and Melinda Lewis say that students often leave school with debilitating debt that delays or even prevents any upward climb on that ladder. The Real College Debt Crisis: How Student Borrowing Threatens Financial Well-Being […]
Students may forget their campus cards in their rooms or figure they don’t need their wallet for a short walk around the quad. But the one thing they are likely never to be without is a phone. In the consumer space, customers want to use their phones for many purposes, most certainly including retail transactions. […]
