The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support. The school had walk-in centers that were open into the evenings, but overall, coverage wasn’t keeping up with […]
In the fall of 2012, Connecticut neighbors Fairfield University, University of Bridgeport and Housatonic Community College launched a dual-enrollment program, which initially served 78 high school students. From Bridgeport Public Schools, the students got a chance to take college-level courses for simultaneous high school and college credit. These kinds of dual-enrollment programs date back decades […]
Adult students are treating themselves to a higher ed buffet through a handful of programs where all-you-can-learn tuition lets them move as quickly as they can toward a degree and advancement in the workforce. Several "all-you-can-learn" programs now in place at U.S. institutions work on the competency-based learning model, in which the credit-hour has been […]
The need for a strong social media presence for universities and colleges continues to grow with each passing semester. Unfortunately, budget sheets don’t always recognize the resources necessary to maintain several social media accounts 24/7. Here, we talk to UBTech 2014 conference speaker Jennifer Dombrowski, manager of learning management system communications at Grand Canyon University, […]
In 2011 the largest reported data breach in the university world was suffered by a Virginia institution of higher learning, which reported more than 176,500 records breached. More recently, in late 2012, a Florida university suffered a breach involving data on more than 200,000 students and some of the university’s top employees. The same week […]
Seconds tick by. Vendors submit bid after bid in real time, battling it out to win the business of the campus procurement office. The opposite of eBay, this reverse auction format results in the price going down with each bid. The campus department puts a specified commodity or service up for bid on a digital […]
Tech support is rarely fun—even, apparently, if it’s a lot closer than an overseas call center. Despite 24/7 help desk availability and in-person technical consulting, Computing Services and Systems Development (CSSD) staff at the University of Pittsburgh believed their services were being underutilized by the main campus’ 26,000-plus students. And those employees thought they knew […]
The National Alliance of Concurrent Enrollment Partnerships (NACEP) defines concurrent enrollment—a subset of the dual-enrollment approach—as providing college-credit-bearing courses taught to high school students exclusively by college-approved high school teachers. The NACEP program also requires that high school teachers and college faculty collaborate on aligning the secondary and postsecondary curriculums. To gain NACEP certification, a […]
People walking past 160 Massachusetts Ave. in Boston are likely to both see and hear beautiful music being made. That’s the point of this 14,000-square-foot addition to Berklee College of Music. CHALLENGE: College enrollment had grown to 4,000 full-time equivalents but housing was lagging behind. “We only had about 800 beds and we were unable […]
Facebook just turned 10. I remember how thrilled I was when 25 people had requested to be my friend by the end of my first day on Facebook. Since that time, I have become heavily engaged in social networking, and have established and maintained relationships through platforms such as Twitter, LinkedIn, Instagram, Tumblr and, of course, […]
