Imagine being several years into a hardware-based, enterprise Voice over IP phone system installation and still in the first phase of the implementation process. That is exactly the troubling situation the University of Advancing Technology, located in Tempe, Arizona, found itself in spring 2015. “The system was expensive, difficult to configure and had a clunky […]

It was clear starting in 2013 that an aging, on-premise, analog phone system would not cut it anymore for Campbellsville University in Kentucky. The institution, which sits an hour and a half outside of Louisville and serves over 3,500 students, needed to ensure reliable phone service for all departments across a main campus and three […]

The spaces we create for people with learning disabilities can support success or guarantee failure. Three decades ago, I led a team in designing an entire college campus specifically for students with learning disabilities. Some $40 million later, we had transformed the former Windham College into Vermont’s Landmark College. It was the first purpose-built environment […]

As we ring in 2016, higher education leaders have much to look forward to as well as, of course, much work to be done. Exciting developments such as the explosion of mobile technology and expanding diversity in student populations and perspectives create new strategic and process-related challenges and opportunities. Outlook 2016 is UB's second annual […]