The growing demand for mental health treatment on campuses resulted in part from a national effort, mounted over the last decade or so, to eliminate stigmas and get more students to seek help when grappling with emotional distress. At the same time, a heightened need for crisis care has forced colleges and universities to shift […]
Imagine this: You have been charged with sexual misconduct and suspended without warning. You are given no opportunity to make a statement in your own defense. You are given wrong information on policies and procedures in advance of what you believe will be an initial hearing on the charges. When you arrive at your first […]
When Tyson Cooper began working in student accounts 10 years ago, debt collection on college campuses was viewed as purely business and "a necessary evil," says the director of student financial services at the University of Southern Virginia. Today, with increased attention on student success and the long-term effects of unpaid accounts, institutions need to […]
On April 16, 2007, a senior at Virginia Tech shot and killed 32 people and wounded 17 others in two separate attacks, two hours apart, in a residence hall and then an academic building. It had been 41 years since a University of Texas at Austin student killed 17 people and wounded 31 from atop […]
There are many ways in which higher education engages in cross-border education. The most common remains study abroad opportunities for students. In the last decade, however, colleges and universities have begun to extend their international presence to include branch campuses to better position students to enter a globally-connected workforce, improve global rankings, tap into alternative […]
How would you rate the digital marketing analytics process at your institution? Is marketing measurement all squared away? If I had to guess your answer, I'd say probably not. No matter how good you are, you can never check off the analytics box once and for all. Measuring digital marketing performance is not a project. […]
Online proctoring has taken off over the last 5 years. What are the main issues it attempts to solve? It's really three things. First, and foremost, it's trying to prevent students from cheating during an assessment. Second, it's about protecting the exam content, so students can't copy and share exam questions with others. And third, […]
Legislators, parents and students are not the only ones asking questions about the cost and quality of higher education. As educators, we don't hesitate to ask ourselves and our universities to push for improvements. One major hurdle remains, however, as the academy does more to encourage and reward research output than it does to support […]
Ten years ago, few universities employed chief information security officers. Now these administrators—known as CISOs—lead teams dedicated to shielding information, systems and research from internet thieves, and to keeping up with federal regulations. CISOs must ensure their schools are in compliance with a wide assortment of federal standards that pertain to the business of higher […]
