Expectations for communication skills are high for students entering college and even higher for graduating students transitioning to their careers. Following the shift to distance learning and hybrid work, effective written and cross-channel communication is more critical than ever. Higher-education institutions now have a deeper responsibility to teach students how to communicate effectively to help […]
Students increasingly expect their schools to offer academic support, career counseling and even social activities online, according to the 2022 CIN EdTech Student Survey by the College Innovation Network at Western Governors University.
Building on ITSM and ITAM, enterprise service management has assumed a broader and increasingly essential role in education that will last long after the pandemic ends.