How much interest are you seeing from higher ed about incorporating blockchain for transcripts and credentials, and what can administrators do to prepare for the technology? “We’re certainly seeing a lot of interest, but mostly a wait-and-see attitude at this point. We think blockchain has the potential to address some thorny problems in the exchange […]
Managing change may be part of the job description for any higher ed administrator, but it's seldom easy. And nowhere is this more evident than with the core of any college or university: its academic programs. In fact, the process can be something of a minefield, with faculty feeling threatened and the media poised to […]
Job candidates have questions they never ask during interviews. Is this an ethical school? Will I agree with its direction? Will I like my colleagues? Some recruiters tightly script the interview process, leaving no wiggle room for anything else, which makes some candidates wonder about a school's transparency. Everyone wants transparency in the workplace, which creates […]
What is the biggest challenge administrators have fostering trusting relationships between students and faculty? What’s the most innovative way you’ve seen a college tackle this challenge? “Engaging in communication is the foundation of any trusting relationship, yet this is often difficult for students and faculty to do. There are generational gaps and technology changes constantly. […]
How can institutions embrace transparency and flexibility around changing models of revenue and cost mix, student success and graduation rates? This web seminar outlined some insights into how to meet student, institutional, system and/or political goals in the changing world of higher education. Whether your challenges are within a single institution or across a statewide […]
Higher education is in the midst of significant change. Institutions are under pressure to reduce costs and improve the efficiency of operations while providing responsive, quality services to students. Many college and university leaders are turning to transformative technologies such as electronic forms, workflow automation and enterprise content management (ECM) to help them overcome these […]
Talk about awkward. It was July 1, and the moving vans had just rolled onto campus with the new president and his family. There was just one problem: the outgoing CEO had not yet moved out of the presidential residence. Although this really happened to one incoming president, who prefers not to reveal his name […]
American higher education in 2016 faced increased pressure on performance—from students with high expectations and an economy in need of qualified workers. Colleges and universities were also being pushed to eliminate administrative and academic silos to help students of all ages and backgrounds succeed. Here’s a look back at what made headlines in higher ed […]
When a school hears from the FBI, the news is not likely to be good. Two years ago, FBI agents informed Maricopa County Community College District administrators that data from the 10-college system in Arizona had been posted on the internet. With a possible data breach underway, the system’s website was shut down immediately and […]
There was a time when colleges and universities could put their best marketing message out to the masses, and wait for students to respond and express interest. Today, it's about being aggressive without being pushy, being more student-focused without being intrusive, and being more open to digital communication without sacrificing authenticity. It's a fine line […]