The coming change in how student loan default rates are calculated may mean bad news for some colleges and universities. With the new calculations, the rate at which a group of students later defaults on loan payments will increase for most institutions, and schools with a particular default rate for three consecutive years will lose […]
"We include in our emails a link to a brief video that explains that we are counselors, not collectors, working on behalf of the college the borrower attended, and that we work with borrowers and their loan servicers to resolve their loan payment issues. The video invites the borrower to call us." —Craig P. Anderson, […]
A recent Boston Globe investigative series sparked national scrutiny of neighborhoods where some of the city's college students are reportedly living in crowded, unsafe conditions. The allegations spawned a number of reactions from city officials. The Boston City Council began an investigation into Northwestern University's business relationship with Anwar N. Faisal, an area landlord who […]
Higher education is in the dock in 2014. The questions are flying: Why does it cost so much? Why does it cost more each year? Why do so many students not finish? Why can't they get good jobs? Why is it not equally accessible to all? Why is it not doing a better job training […]
Textbook publishing has long been seen as an impenetrable business, with five major players controlling most of the nearly $14 billion industry. But in recent years, the shift to digital and open-access content has led to a proliferation of free and low-cost alternatives. Meanwhile, spiraling costs, massive student debt, changing consumer demands and public as […]
When the pews in campus chapels aren't filled with students every Sunday, institutional officials may question the best use of the space. Research from two Florida institutions found that less than 2 percent of The University of Tampa students and only 6 percent of students at nearby Eckerd College attended religious services in campus chapels. […]
Georgetown University officials had a bit of an epiphany recently about the impact of their noncredit courses. While the offerings had been around since the 1990s, administrators hadn't realized the big benefits they could bring to the institution. "What started as fairly standard, adult-education, personal-interest type of courses has evolved into a major part of […]
Proposed revisions to the Clery Act aim to give colleges and universities a more clear, centralized set of regulations to prevent and investigate sexual assault on campus. The amendments focus on the Violence Against Women Reauthorization Act, changes that were made to the Clery Act in 2013. The U.S. Department of Education is proposing that […]
Rather than dealing with the intensive labor involved in sending and receiving paper transcripts—and frustration from students and graduates accustomed to automation—most colleges and universities have implemented electronic transcript capabilities. The process allows administrators to capture lots of valuable electronic data, but the majority of schools are not utilizing that information beyond sending or receiving […]
Colleges and universities that have not yet implemented electronic transcripts may be selling their students short. Not only do e-transcripts require less staff time and ensure better results through trackability and online security, but they also can be delivered almost instantly. "A delay of a few days in processing a transcript request may have been […]