The velocity of fundamental change in the world has increased dramatically. Not too many years ago, there was no such thing as social media. But the ascendency of interactive digital platforms fundamentally changed the way we communicate not only in society, but in business. We no longer broadcast to and talk at our audiences; we […]
One of the most fertile areas for collaborative problem-solving between colleges and their K12 counterparts may be the mission they share: education. When edtech developers at Carnegie Mellon University in Pennsylvania asked K12 teachers to wish for a superpower, the teachers imagined student data hovering in midair before their very eyes. Wish granted. Lumilo, the artificially […]
The challenge: Reduce summer melt for incoming freshmen at Georgia State University. The method: Use an artificially intelligent chatbot to help students complete pre-enrollment tasks, such as submitting transcripts and taking care of immunization requirements. The results: Summer melt for 2016-17 was 21 percent less than in the prior year. The hero: Pounce the text-based […]
Aside from offering a variety of high-quality food, what is the most important thing colleges can do to encourage students to eat on campus? "It is important to offer meal plans that provide flexibility across campus with a variety of high quality grab-and-go, retail and brand options. Mobile ordering platforms allow [students] to order ahead […]
Institutions looking to grow must actively empower staff to ensure that administrative services keep pace with the flood of new students. Implementing the Laserfiche content services platform significantly improved the way Oklahoma Wesleyan University (OKWU) does business, but the more important benefit has been for students, says Systems Administrator Lidija Bell. "We were losing so […]
In a nutshell, what is an omnichannel payment approach? Omnichannel is the ability to take payments anytime, anywhere through any channel. It is also the ability to deliver those payments securely and manage them centrally for easy reporting and administration. Higher ed leaders want to provide a frictionless experience for students, parents and other constituents, […]
For Gonzaga University, like many organizations, the move to the cloud was born out of need. One of this small institution's claims to fame is its stellar men's basketball team. As the 2017 NCAA Tournament approached, Information Technology Services staff at the Washington university knew on-premise web servers couldn't handle the upcoming traffic load, says Darren […]
Changing legislation is accompanied by growing interest in the convenience of voting on campus. In 2013, when Illinois law called for four-year public universities to host early voting centers, staff at The University of Illinois at Chicago recognized an opportunity to boost students' civic engagement. Making campus voter-friendly: A number of groups, such as the […]
Morgan Neville's documentary Won't you be my Neighbor? chronicles the first and most famous attempt to adapt video technology to educate. In an early scene shot in 1968, Fred Rogers, seated before a piano, explains the basis of his signature academic video-presentation style—the importance of establishing a dialogue to teach. Due to the limitations of […]
Although "intrusive advising" is rising on the list of higher ed buzzwords, this approach is likely more than a passing trend. As colleges strive for greater levels of student success, some are finding this strategy can bring higher retention rates and, in turn, help the bottom line. Intrusive advising isn't just a rebranding of traditional […]
