For several decades scholars in a variety of disciplines have argued about the relationship between knowledge and rhetoric, investigating the inherent connections between how we know what we know and how we communicate what we know. These debates have been primarily theoretical, provoking some to wonder about the practical consequences of the discussion. What better […]
When we think of the students served by institutions of higher education, we usually think of young adults the age of undergraduate and graduate students. But colleges and universities often offer programs to children and adolescents under the age of eighteen and as young as pre-kindergarten. These children and adolescents are more vulnerable than older […]
NASHVILLE, Tennessee—When Glenda Baskin Glover applied to college, her decision wasn't whether to enroll in a historically black university, she says, but which one she chose to attend. "There were schools I couldn't get into because of the racial climate of the day," says Glover, who graduated from Tennessee State University in 1974 and became […]
In my last article, I discussed how digital media channels can reach prospective students and build a pipeline of candidates. This time, we'll focus on nurturing those prospects to bring them closer to application and deposit. Whether you are recruiting undergrads, degree completers, adult professionals or parents of prospective students, it's getting harder and harder […]
On the road from acceptance to enrollment, would-be students stray, often stepping off the intended path. However, led by admissions offices, higher ed institutions are enticing accepted students to officially enroll by using innovative communication approaches, developing peer connections and making students feel as if they are already part of the family. That process starts […]
1. Tackle issues head-on and promptly. This may be especially important for tech staff who ignore policies, fail to carry their load or can't seem to get along with co-workers. "Don't let the bad behavior of a few poison those who want to work," says CIO Yvette Brown Koottungal at Barry University in Florida. She […]
What staff and employees from every corner of campus expect from IT often differs from what tech staff can actually deliver. And while white-glove tech service might not always be possible, internal teamwork and enlightened management techniques can help IT departments earn a strong reputation for responsiveness. Of course, developing and maintaining a strong customer […]
Every semester, hundreds of freshmen at Champlain College in Vermont gather in a campus meeting room to play the "Game of Life." It's not the traditional board game. Instead, this event simulates financial decisions students will make after graduation. Each student is assigned a salary based on their major and then turned loose in a […]
Whether you call them huddle rooms, breakout rooms or collaboration rooms, small group spaces cropping up in various campus buildings are changing the way academic facilities are used. The trend has extended beyond the campus library, where these spaces were traditionally located. Now small breakout rooms for student collaboration are becoming a mainstay in engineering […]
Although employee assistance programs are an important benefit, they are also often a lifeline for people with mental health or substance abuse issues. Considering that 1 in 6 U.S. adults lives with a mental illness (44.7 million in 2016), and nearly half of adults have a friend or family member with a drug problem, a […]
