The setting: AAA Four Diamond Rosen Shingle Creek in Orlando, a 230-acre Spanish Revival resort where guests strolled along the headwaters of the Florida Everglades (beware of gators) and next to a championship golf course en route to UBTech sessions and other conference activity. The conversation: technological innovation and leadership as well as institutional and […]

From stand-alone help desks to spaces in bookstores and other high-traffic areas, technology services are becoming more visible on college campuses. With more students carrying laptops and tablets rather than textbooks and notebooks, there's a greater need for assistance buying and setting up new devices, and troubleshooting problems with old computers, says Julie Simonson, director […]

The variety of challenges facing enrollment leaders are well documented: changing demographics, increased competition for students, scarce outcome data— and the list goes on. Resources are also limited, and so it is critically important for enrollment managers to measure the ROI of the initiatives they take and then adjust as necessary. Collaboration within the enrollment […]

Thirty percent of higher ed students today are the first in their family to attend college, while 24 percent—4.5 million—are both first-generation and low-income. That means a significant portion of students is at risk of dropping out, as National Center for Education Statistics data shows that only 11 percent of low-income, first-generation students graduated within […]