At Saint Leo University in Florida, Jeff D. Borden brings ideas, strategies and philosophies to transform learning at scale. He is also executive director for the Institute for Inter-Connected Education (iceinstitute.org) as well as CAO for Campus—a product that provided the “glue” for the system he built at Saint Leo. He provides practical, researched, intentional […]
Every week at the University of Washington in Seattle, the registrar’s office staff comes across at least three fraudulent diplomas. Every month, they uncover about two fraudulent transcripts. “And these are just the ones we see,” says Helen Garrett, registrar and chief officer for enrollment information services. “Our student database has not been hacked and […]
Vendor question: What is the most important thing for higher ed institutions to consider when implementing AI into their student services? “An institution should have clear objectives and goals. No one single message can change behavior, but it’s the culmination of many messages over time that does. We can’t wave a magic wand with AI […]
Across the country, news feeds have been filled with accounts of individuals calling out those who have harmed others. Consider the callouts of Harvey Weinstein, Bill Cosby, Al Franken and academicians from well-known universities. Simultaneously, educators at colleges nationwide are striving to empower their students to use their voices to self-advocate. The combination of these […]
As financial aid administrators know, there’s no shortage of free and fee-based programs designed to help students get a handle on personal finance and keep up loan payments when the time comes. Increasingly, colleges are working with their institutional banking partners to develop engaging, accessible and trusted financial literacy content. Banks have access to nationwide […]
Although "intrusive advising" is rising on the list of higher ed buzzwords, this approach is likely more than a passing trend. As colleges strive for greater levels of student success, some are finding this strategy can bring higher retention rates and, in turn, help the bottom line. Intrusive advising isn't just a rebranding of traditional […]
Like their peers on campus, students enrolled in online programs benefit when they feel included in a community and supported by their institution. Colleges cater to this population by offering in-person special events and extended office hours so students can find the mix of help they need to succeed. It appears such efforts are needed. […]
The fairness of race in admissions is again under question. A lawsuit brought against Harvard University by the nonprofit Students for Fair Admissions contends the institution systematically discriminates against Asian-American applicants. This is compounded by Harvard's 2013 internal investigation that found the Asian-American representation in its student population would increase from its current 19 percent to 43 […]
Train both students and faculty The University of North Carolina at Pembroke uses WebEx to allow students—even those in very remote areas with no broadband internet access—to provide access to lectures online. The IT team initially offered training and on-demand assistance for students only, but its popularity inspired a new category of training focused on […]
