Institutions collect a wealth of data regarding admissions, financial aid and student success factors. All of these data provide a holistic view of prospective and current students, but it is crucial that this actionable intelligence be used to create and deploy personal and productive messages. In this web seminar, originally broadcast on April 23, 2015, an […]

Maintaining customer service and compliance goals often creates conflicts at higher education institutions, because of the resources needed to attain success. While laws, regulations and policies may create unintended barriers to service delivery, compliance requirements cannot be ignored in the face of potential penalties. In this web seminar, originally broadcast on April 2, 2015, the assistant […]

A predictive analytics system is being used at Georgia State University to identify students who are at risk for dropping out. This robust system tracks every student on 700 triggers, and alerts administrators when a student is in need of one-on-one intervention. "We wanted to get rid of gaps in races, ethnicities and income levels […]

Many institutions are challenged to raise graduation rates and increase service to their students, but what is often overlooked is the important role of improving outdated and inefficient registration processes in meeting these goals. In this web seminar, presenters discussed new solutions for student scheduling that can benefit both students and institutions of any size, […]