The Health Sciences Library at the University of Washington formed a partnership in the summer of 2015 with the Institute of Translational Health Sciences, the University of Washington Medicine Research Information Technology, and the National Network of Libraries of Medicine-Pacific Northwest Region. The partnership sought to create and fund a space on campus that would […]
The first clue that something was wrong at Tidewater Community College in Virginia emerged in March 2016 when at least 15 employees discovered they could not file their tax returns. After the IRS informed the employees that their returns had already been submitted, college officials realized someone had breached the computer system. The attack began […]
Sometimes it becomes clear very early on that a facilities project—especially a solar initiative—will be complicated. At Endicott College in Massachusetts, administrators looking into solar and other renewable energy technologies discovered several of the rooftops were too small to accommodate solar installation. Planned renovations on other buildings meant solar panels would need to be removed […]
Ian Mortimer was searching for a way to make communication with prospective students at Nazareth College in western New York easier without picking up the phone or sending an email. “One of the problems we were facing was having that one-way connection,” says Mortimer, who is vice president for Enrollment Management at Nazareth. “We wanted […]
Most Institutions of Higher Education (IHE’s) have issued plastic Campus Cards for decades based on a 30-year business model. Perhaps it is time for administrators to review this process in light of current technology and dramatic shifts in generational expectations. Development of a contemporary business model, which may include migration to a “virtual” Campus Card, […]
The "perfect storm" of a weak economy, the expansion of for-profit schools and greater competition for fewer students has forced many colleges to become more strategic about their survival, and to avoid previously unthinkable options, including closing their doors for good. In Consolidating Colleges and Merging Universities (2017, Johns Hopkins University Press), James Martin and […]
When Tyson Cooper began working in student accounts 10 years ago, debt collection on college campuses was viewed as purely business and "a necessary evil," says the director of student financial services at the University of Southern Virginia. Today, with increased attention on student success and the long-term effects of unpaid accounts, institutions need to […]
Online proctoring has taken off over the last 5 years. What are the main issues it attempts to solve? It’s really three things. First, and foremost, it’s trying to prevent students from cheating during an assessment. Second, it’s about protecting the exam content, so students can’t copy and share exam questions with others. And third, […]
Campus discussions about spend analytics might sound like a late night infomercial: Implement the technology and save millions! The programs slice and dice data, calculate spending, break down costs, eliminate fees and lead to better agreements! But wait, there’s more! Spend analytics also allows schools to use benchmarking tools to compare pricing to peer institutions! […]
A campus bookstore director relayed a conversation he’d had with the administrator to whom he reports. “I asked my boss whether he expected the store to generate as much profit as possible, or whether he wanted the store to ensure prices on course materials and other necessities were as affordable as possible for students.” The […]