By now, big data and learning analytics are familiar buzz words for anyone working in higher education. Thanks to student information systems (SIS) like Banner and Blackboard, universities collect an ever increasing volume of data about campus life and student performance. But knowing what data to collect and leveraging it for better outcomes is not […]
As violent crime has steadily increased on college campuses in the last three decades, institutional leaders have reacted by creating more stringent policies to restrict visitors from entering their academic, administrative and residential buildings. Along with technology—including surveillance cameras, building access systems and even ID badges with proximity chips that could allow officials to track […]
Around 4,000 boxes of paper records fill the shelves in Central New Mexico Community College’s storage area. And many of these boxes—those containing employee personnel files, for example—must remain in storage for up to 55 years before they can be destroyed. It’s a big reason why CNMCC has embraced electronic records management, says Rebecca Turner, […]
Back in 2010, John Carroll University did not have a content management system (CMS) to centrally update and maintain its web presence. “It was a mess and we needed help,” says Mike Richwalsky, the university’s senior director of creative services and e-marketing. Richwalsky was tasked with finding and implementing a CMS that could be used […]
Fewer and fewer institutions are meeting students’ financial need. Per The College Board’s “Trends in College Pricing 2013,” the average net tuition and fee price for students attending four-year public institutions increased by an estimated $1,180 (in 2013 dollars) between 2009-10 and 2013-14. At private four-year institutions, average net tuition and fee price increased between […]
The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support. The school had walk-in centers that were open into the evenings, but overall, coverage wasn’t keeping up with […]
It’s no secret to university CIOs: digital is here to stay. But with decades of investment in legacy AV equipment, keeping up with the latest digital technology infrastructure can be a real challenge. Converting and updating an entire campus’ AV system is a sizable, but increasingly necessary, investment requiring both time and resources. “It became […]
Neither Boston winters, nor downed computers, nor disorganized coeds shall keep residence hall front desks from being manned at Northeastern University. That’s because ScheduleSource takes a lot of the work out of workforce management. Using the Teamwork 3.0 platform, a web-based workforce management application from ScheduleSource, Northeastern’s residence hall access control staff can digitally check […]
A growing number of staff and students are using personal mobile devices to access institutional applications. To protect campus systems, university leaders must figure out how to maintain a separation between school and personal information on devices. This web seminar, originally presented on October 29, 2013, featured mobile industry experts who discussed the challenges and […]
Along with minimal fees, students want a variety of options for receiving refunds from their higher ed institution. More stringent regulations and public scrutiny are also prompting institution leaders to look at the adequacy of their refund options. This web seminar, originally broadcast on October 10, 2013, addressed the long term trends that are changing […]
