Once again this July, recent Models of Efficiency honorees were recognized during the NACUBO conference at an awards dinner hosted by Higher One, the program's sponsor. This year, award recipients were honored at Ruth's Chris Steakhouse in Seattle. Casey McGuane, chief operations officer at Higher One, and Daniel Kinnaman, publisher of University Business, introduced the […]

With national student debt at a stunning $1.2 trillion and financial pressure playing a key factor in retention, colleges must take the initiative to help students maximize opportunities for financial aid. Yet many colleges have downsized their financial aid offices and automated various functions. At Mercy College, we take another approach: We're dedicated to humanizing […]

Read just about any editorial page these days and you'll see a familiar refrain: "Is a college degree still worth it?" Wesleyan University (Conn.) President Michael Roth argues that not only is it worth it, but that it is more important than ever. Higher education admittedly faces many challenges over cost and access. Online instruction, […]

In the past few years, many universities have begun to explore a concept frequently and successfully implemented in the corporate world, but previously rare in higher education: shared services. The term "shared services" refers to a streamlining process where administrative tasks or technology management services that regularly occurred across several departments in the organization are […]