Online education is an increasingly common strategy for growing enrollment, improving retention and expanding course offerings to students outside of the traditional on-campus setting. However, an important but often overlooked consideration of any online strategy needs to be the "customer experience" for online students, beginning at the potential-student stage and continuing post-graduation. In this web […]

With over 25,000 students, the University of Illinois at Chicago is the largest university in the greater Chicago area. Its urban setting just west of the Loop means it is an important part of the educational, technological and cultural fabric of the city. With such a campus, the institution's leaders knew that students, staff and […]

When UW-La Crosse saw the analog writing on the wall, it embarked on a multiyear project to transform tens of thousands of hours of video footage into searchable digital files. It turns out that removing the VCR cart from the classroom is complicated. In this web seminar, originally broadcast on October 21, 2014, Jim Jorstad, […]

With over 15,000 regular students and a campus that spans 96 acres, Southern Alberta Institute of Technology (SAIT) in Calgary produces a significant amount of waste. "In late 2008, as part of a campus expansion project, we sought a more sustainable approach to our daily operations management practices," says John Millington, manager of facilities operations […]