AV has been absorbed by the IT department on many college campuses. But is the situation more like a friendly merger or hostile takeover? The trend started in the mid-2000s, when AV equipment joined the network and control moved to remote software suites. The transition put AV departments in constant communication with the IT teams […]

When Teri McIntyre was a University of Wisconsin undergrad in the early ‘90s, she volunteered to call alumni to ask for college fund donations and—believe it or not—she liked making those calls. A university development officer noticed and offered McIntyre a job after graduation. “I didn’t know if I could spend my whole life in […]

Students applying to the University of Mary Washington in Fredericksburg, Virginia, traditionally would submit their required materials … and wait. Admissions counselors would print the applications, supporting documents, labels and review sheets. Only after these papers were stuffed into manila folders were the counselors ready to notify a student that their application was received. Often, […]

What do you see as the biggest mistake colleges and universities make when implementing student success technology? “Retention technology can identify potential at-risk students, but then you need success coaches in place to effectively engage students. Helping coaches understand data and apply it proactively instead of reactively will empower them to reach out long before […]