According to a recent survey of auxiliary directors conducted by the National Association of College Stores, we know that the top reason (41 percent) for outsourcing the campus store is to eliminate operational headaches and simplify processes. Those are valid reasons. Managing a retail operation is a complex business—and quite different from other higher education […]

What do you see as the biggest mistake colleges and universities make when implementing student success technology? "Retention technology can identify potential at-risk students, but then you need success coaches in place to effectively engage students. Helping coaches understand data and apply it proactively instead of reactively will empower them to reach out long before […]

While 98 percent of librarians in a 2015 Gale/Library Journal survey wished for better communication with faculty, only 45 percent of faculty expressed the same wish. This gap presents both a challenge and an opportunity for libraries to make a case for their usefulness to faculty, in both their teaching and scholarship. To promote faculty […]

Students enrolled in media ethics at The University of North Carolina at Chapel Hill this fall walked into a lecture hall that looked radically different than two years ago. Gone is the stadium-style seating. Now the room, used for a wide range of courses, has 100 rolling swivel chairs with adjustable tables and nine mounted […]