Every time a student decides to ask a question of a chatbot instead of a professor or peer or tutor, that's one fewer opportunity to build or strengthen a relationship.
Trump has pushed to dismantle the Education Department, but his new spending law gives it major new responsibilities, including expanded Pell Grants and loan repayment plans. The move ironically strengthens the agency he wanted to shut down.
The Education Department's civil rights branch lost nearly half its staff amid mass layoffs in March, raising questions about its ability to address a deep backlog of complaints from students alleging discrimination based on disability, sex or race.
With recent college graduates entering one of the tightest job markets since the COVID outbreak, colleges and universities must find new ways to help students wow potential employers.
