Why are metaphors useful? Language is central to our humanity, and the language we use defines how we see ourselves, others and the world. If we see arguments as war we respond very differently than if we see them as dance. Over the centuries, metaphors have been used in daily language and thought (Lakoff and Johnson, […]

Solid and productive town-gown relationships can be achieved if they are based in building community and in creating partnerships. Our professional paths came together in 2011 in Bowling Green, Ohio. As the newly elected mayor and the newly appointed university president, we recognized that working together on important initiatives would build the university's and the […]

Let's face it—running any department at a university, college, or other higher education institution brings unexpected twists and turns each day. This is especially true when it comes to managing the workforce, which is typically a diverse group of employees including hourly and part-time workers, student workers, employees with varied native languages, and more. Now […]

FedEx Office opened a location in the Danforth bookstore of Washington University in St. Louis more than a decade ago, offering services that were not found on campus before its opening. WashU wanted to provide students and staff an easy way to get projects completed without the inconvenience of having to leave the university, so […]