With skilled workers in demand by industry and student enrollment declining, ignoring diversity initiatives is impractical, even unproductive. Students, employees and job candidates can easily see through an institutional faÁ§ade that claims to embrace diversity but makes little effort to promote it. By expanding the definition of diversity and frequently introducing new programs or events […]
When Tyson Cooper began working in student accounts 10 years ago, debt collection on college campuses was viewed as purely business and "a necessary evil," says the director of student financial services at the University of Southern Virginia. Today, with increased attention on student success and the long-term effects of unpaid accounts, institutions need to […]
While the gender-related pay gap in higher education has gotten only marginally smaller in the last few years, women's salaries still lag behind those for men. And while there are almost as many women (49 percent) as men working in higher ed, there are fewer women in top executive positions. Those findings are part of […]
The student debt crisis—despite dire warnings from the media—is not as bad as it is portrayed, researchers Beth Akers and Matthew Chingos say. In their book Game of Loans: The Rhetoric and Reality of Student Debt (Princeton University Press, 2016), the authors say the popular myth of looming crisis has obscured the real problems facing student […]
In looking at colleges for both of my children, one male and one female, I was particularly concerned about the environment on campus and within student housing especially after reading various articles online. As with any parent, there is a lot of anxiety with the child leaving home for the first time. We all feel […]
Campus discussions about spend analytics might sound like a late night infomercial: Implement the technology and save millions! The programs slice and dice data, calculate spending, break down costs, eliminate fees and lead to better agreements! But wait, there’s more! Spend analytics also allows schools to use benchmarking tools to compare pricing to peer institutions! […]
Talk about awkward. It was July 1, and the moving vans had just rolled onto campus with the new president and his family. There was just one problem: the outgoing CEO had not yet moved out of the presidential residence. Although this really happened to one incoming president, who prefers not to reveal his name […]
To keep Stanford front and center in the minds and hearts of its graduates, the university’s alumni association—like other institutions—is investing time on Facebook, Twitter and LinkedIn. The big attraction: instant, interactive, daily engagement—especially with young alumni. “Social media is the digital water cooler,” says Adam Miller, Stanford University Alumni Association’s director of digital and […]
A facilities administrator from a suburban institution of 5,000 to 10,000 students says his department faces three challenging realities: increased pressure to reduce operation costs, diminishing resources and a rising deferred maintenance program. Those sentiments are echoed in results from UB's survey of 44 campus facilities leaders. More than half believe deferred maintenance will become […]
Higher ed marketing leaders have to master the art of blending powerful and personalized customer experiences with the science of measuring and optimizing the impact of their initiatives. Yet many chief marketing officers haven’t embraced their “inner data-lover self.” Measurement is an afterthought at best, often checked off a busy to-do list via mindless reporting […]