We need to redesign higher education as an experience that helps students harmonize education, work and family—instead of pitting them against each other.
Improving the student accounts process sounds about as sexy as a root canal, which is part of why so many institutions have avoided upgrading processes that could earn thousands or even millions in lost revenue.
Earning a college degree comes with its own challenges, and, a recent study shows, students were not prepared to add a global pandemic to their course load.
