Within the next few years, as the ROI of collaboration becomes increasingly known, expect cross-departmental teamwork to be integral to the way all IT projects are handled, says Kamalika Sandell, associate CIO of American University. “There will be fewer boundaries in IT, and that will allow input to happen fluidly throughout the regular course of […]
When it comes to online education, careful course development is hardly the only piece needed for successful student outcomes. "Some institutions, eager to jump in the field, think once they've developed their online courses, they are set to launch," says Jacqueline Moloney, executive vice chancellor at the University of Massachusetts, Lowell. "But many neglect to […]
Business office leaders need to balance affordability and access with protecting their institution from bad debt. Reducing student accounts receivable is possible, even when increased enrollment and graduation rates are a priority. This web seminar, originally broadcast on November 14, 2014, featured Loretta Chrzan-Williams, director of student accounts at SUNY Monroe Community College (Rochester, N.Y.), […]
Fewer and fewer institutions are meeting students’ financial need. Per The College Board’s “Trends in College Pricing 2013,” the average net tuition and fee price for students attending four-year public institutions increased by an estimated $1,180 (in 2013 dollars) between 2009-10 and 2013-14. At private four-year institutions, average net tuition and fee price increased between […]
Vanderbilt University's medical school is among the best in the country, but its officials still wanted to create awareness of it with prospective students—those who are only in high school. The undergraduate admissions office had deployed a constituent relationship management (CRM) system, but university officials knew from the outset that the system could be used […]
Adjunct faculty have long played a supporting role in higher education. These often overqualified professors work long hours for comparatively little pay, on the hope that it might lead to a full-time position. But somewhere along the way, the situation changed. University of Southern California Rossier School of Education Professor Adrianna Kezar, co-director of the […]
