Back in 2010, John Carroll University did not have a content management system (CMS) to centrally update and maintain its web presence. “It was a mess and we needed help,” says Mike Richwalsky, the university’s senior director of creative services and e-marketing. Richwalsky was tasked with finding and implementing a CMS that could be used […]
Fewer and fewer institutions are meeting students’ financial need. Per The College Board’s “Trends in College Pricing 2013,” the average net tuition and fee price for students attending four-year public institutions increased by an estimated $1,180 (in 2013 dollars) between 2009-10 and 2013-14. At private four-year institutions, average net tuition and fee price increased between […]
The IT department at Widener University in Chester, Pa., was at a crisis point. Unexpected IT staff turnover and high demand for more technology resources intersected, leaving the university grappling with how to provide help desk support. The school had walk-in centers that were open into the evenings, but overall, coverage wasn’t keeping up with […]
In 2011 the largest reported data breach in the university world was suffered by a Virginia institution of higher learning, which reported more than 176,500 records breached. More recently, in late 2012, a Florida university suffered a breach involving data on more than 200,000 students and some of the university’s top employees. The same week […]
A growing number of staff and students are using personal mobile devices to access institutional applications. To protect campus systems, university leaders must figure out how to maintain a separation between school and personal information on devices. This web seminar, originally presented on October 29, 2013, featured mobile industry experts who discussed the challenges and […]
Between scouting for new recruits, traveling to tournaments, and practicing for game day, the athletic department staff at University of California, Irvine (UCI) is always on the go. For years, the department has been heavily invested in social media platforms like Twitter and Facebook, but keeping fans informed on the road had proved a challenge. […]
Adjunct faculty have long played a supporting role in higher education. These often overqualified professors work long hours for comparatively little pay, on the hope that it might lead to a full-time position. But somewhere along the way, the situation changed. University of Southern California Rossier School of Education Professor Adrianna Kezar, co-director of the […]
Members of the facilities crew at Quinnipiac University were spending a lot of time traveling back to their shop during the workday. This situation, of course, was not unique to Quinnipiac, but department officials at the school set out to eliminate the trips workers had to make to retrieve new work orders, find information about […]
A Midwestern state university budgeted about $12 million for a major addition to its library several years ago. At the time, there was not a tightly controlled project planning process at the institution and the library’s plaza—already a major central gathering space on campus—was not included in the project budget. Officials thought they would raise $2.5 […]
